How to Cancel Squarespace: A Simple Step-by-Step Guide
Don’t get me wrong, Squarespace is awesome! However, the time may come when you want to delete your account. Perhaps your business is closing, or you want to move to a new eCommerce platform.
If you’re wondering how to delete your Squarespace website, there are two ways you can do this:
Option 1: Cancelling your Squarespace plan
This option takes your website offline straightaway.
Step 1
Go to Settings and choose Billing. Under the subscriptions heading, select Website or Commerce, depending on the Squarespace plan you are on.
Choose Cancel website subscription. Choose a reason for cancelling and click Continue.
Step 2
Squarespace will then show you a list of any other active subscriptions you have, for example, your domain name or member areas. You’ll need to cancel these subscriptions separately. Click Continue.
Option 2: Disabling auto-renew
This cancels your Squarespace subscription at the end of your billing cycle, which will be monthly or annually, depending on how you pay for Squarespace.
Step 1
The first step is the same as cancelling your Squarespace subscription outright. Go to Settings and choose Billing & Account. Click Billing, and under the subscriptions heading, choose Website or Commerce, depending on the Squarespace plan you are on.
Step 2
Got to the bottom of the menu. Under Cancel Website Subscription, you’ll see a check box that says Renew Automatically. Uncheck it.
A pop up might ask if you’re sure you want to disable auto-renew and will tell you when your Squarespace subscription will end. Click Confirm. You can recheck the box and enable auto-renew if you change your mind before your billing cycle ends.
Cancel Squarespace FAQ
Does deleting my site get rid of my content straightaway?
No. When you delete your site or your subscription ends, it immediately goes offline. Your site will be marked for permanent deletion after 30 days.
If you have active subscriptions, your site won’t be permanently deleted until these are cancelled.
Depending on how long it has been, you may be able to reactivate your Squarespace site.
Can I export my old Squarespace content to a new website?
Yes. Before you delete your Squarespace website, you can export certain content into a .xml file. This means you can take elements of your site to a completely new platform, like WordPress,
Here’s how to export your Squarespace site
Are there any alternatives to deleting my Squarespace website?
Yes. If you don’t want people to see your website, you can hide it behind a password until you’re ready to go live. This can be a useful solution if you’re making large-scale changes to your Squarespace site.
